Terms & Conditions



Purchases and sales on copenhagenphotofestival.com is administered by: Copenhagen Photo Festival


Payment & safety

Payment at Copenhagen Photo Festival happens safely and you can use the following payment methods:

  • Dankort/Visadankort
  • VISA
  • Mastercard
  • Mobilepay
  • PayPal

The payment will be transferred from your account once the item has been sent.



Delivery to the nearest parcel shop


Return policy

You have a right of withdrawal for 14 days when you receive the product. If you wish to return your package, please fill out the attached return sheet and send the package back within 14 days of receiving the package. Remember that you as customer have the responsibility for the return of the package until we have received it, so save the delivery receipt. It can take up to 14 days for a return to arrive at our storage. You will receive an email, when we have received the return and then your money will be refunded.


Damage during transportation

If your product has signs of damage or has gone missing during transportation, please contact Copenhagen Photo Festival at info@copenhagenphotofestival.com


Personal data policy

All private information given to Copenhagen Photo Festival will be safely stored.

All personal information that is registered will at no point be transferred, sold, or made available for other parties.

The information is stored according to the bookkeeping law for a 5-year period and is automatically deleted after.